Effective Date: September 16, 2025

These Terms of Use for Payment Processing govern the use of payment processing services on the website www.Riverside-elec.com owned and operated by Riverside Electric Inc. By submitting payment or using the payment processing features of this Website, you agree to be bound by these Terms, our Privacy Policy, and any other applicable terms and conditions.

1. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement in your jurisdiction to use the payment processing features on our website.

2. Accepted Payment Methods

We accept payments via:

• Credit and debit cards (Visa, MasterCard, American Express, etc.)
• ACH Payments (Electronic Check)

All payments are processed securely through our third-party payment processor(s). We do not store your payment information on our servers. For recurring payments, your information can be stored securely with the payment processor.

3. Third-Party Payment Processors

We use one or more third-party payment processors to handle payment transactions. By submitting your payment information, you grant us and our payment processors the right to process your payment in accordance with their respective privacy policies and terms of use. We are not responsible for errors, delays, or losses caused by any third-party payment processor.

4. Billing and Charges

You agree to pay all fees and charges incurred in connection with your purchases or use of services on the Website. When paying via card, there will be a 3% processing fee. When paying with an electronic check, there will be no fee.

If your payment is declined or reversed, we reserve the right to cancel your order or suspend your access to any services until full payment is received.

5. Refunds and Cancellations

When a refund is owed to a customer, if the customer used a card, the card will be credited. If an electronic check was used, we will issue a refund check and mail it to the customer. In the event of a cancellation of service, a cancellation fee may be incurred.

6. Security

We take reasonable measures to protect your payment information, but we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account and payment details. Notify us immediately if you suspect any unauthorized use.

7. Prohibited Activities

You agree not to:

• Use the payment system for any illegal or fraudulent activity
• Interfere with or disrupt the payment processing system
• Submit false or misleading payment information

We reserve the right to investigate and take legal action against anyone who violates these Terms.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our payment processing services, including but not limited to failed transactions, data breaches, or delays caused by third-party providers.

9. Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Changes will become effective upon posting to the Website. Your continued use of the payment processing services constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Ohio, without regard to its conflict of law principles. Any disputes arising out of these Terms will be resolved exclusively in the courts.

11. Contact Us

If you have any questions about these Terms or our payment processing services, please contact us at:

Riverside Electric

680 Redna Terrace

Cincinnati, OH 45215

513-936-0100

Kmahon@riverside-elec.com

By submitting a payment through this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.